01Facebook and Instagram
Facebook:
- Go to Settings & privacy, then Settings, then Business integrations. Or open facebook.com/settings?tab=business_tools.
- Find Growth Desk in the list.
- Select Remove, then confirm.
Instagram:
- Go to Settings, then Apps and websites.
- Find Growth Desk.
- Select Remove, then confirm.
02Google and Microsoft
- Google: open myaccount.google.com/connections, select Growth Desk, then remove its access.
- Microsoft personal accounts: open account.live.com/consent/Manage, find Growth Desk, then remove its permissions.
- Microsoft work or school accounts: open myapps.microsoft.com, find Growth Desk, then remove it. Your organisation’s administrator can also remove it.
03Ask us by email
Anyone can ask us to delete their data, whether you connected an account or messaged a business that uses Growth Desk.
Email hello@growthdeskteam.com with the subject “Delete my data”. Tell us which business you contacted, or which account you connected, so we can find your data.
We may need to check your identity first. We do not charge for this.
04What happens next
- Access tokens stop working immediately when you remove Growth Desk from your account, and we delete them from our systems straight away once we detect the removal or receive your request.
- Your data is deleted within 30 days.
- We confirm by email once it has been deleted.
We keep data longer only where the law requires it, and we will tell you if that applies.
05Deleting all of a business’s data
A business that uses Growth Desk can ask for all its data to be deleted, including conversations, bookings and connected account details. Email hello@growthdeskteam.com from an address linked to the business, and we will confirm by email once it is done.
See our Privacy policy for more about how we handle data.